Deliver human-level support at scale with Mondid’s humanoid response agents.
Connect your Gmail inboxes, drop in knowledge files, and Mondid mirrors the precision, warmth, and cadence of your best human operators. Launch in minutes, not quarters.
92%
Messages resolved autonomously
1.8 min
Average handle time
<15 min
Integration setup
Live thread
Refund follow-up
Mondid drafted a reply referencing policy “Priority care” and scheduled a check-in for Tuesday.
Suggested reply
“We’ve fast-tracked the refund and refreshed your premium access. I’ll follow up once the confirmation lands tomorrow morning.”
Assist queue
12
Cases awaiting agent review
Confidence
98%consistently on-policy
Watch a 90-second overview
Mondid Control Center in action
Mondid mirrors your best humans, then accelerates them.
Built from the same architecture powering the Mondid Dashboard, this experience shares the same attention to detail: fluid animations, glassmorphism, and data-rich insights for your operators.
Gmail-native orchestration
Plug Mondid into your existing support inboxes and we immediately learn routing logic, macros, and tone from historical threads.
Human-level comprehension
Semantic memory, brand voice modeling, and compliance filters help Mondid mirror your best agents while staying on-policy.
Live escalation control
Hand off complex scenarios with context-rich summaries, sentiment signals, and suggested replies that agents can approve in seconds.
Intelligence, memory, and control in one orchestrated platform.
Every Mondid agent combines reasoning, real-time knowledge retrieval, and human-in-the-loop controls so your brand stays unmistakable—even at scale.
Automation blueprints
Launch domain-specific playbooks for refunds, onboarding, or proactive outreach with guardrails tailored to your business logic.
Conversational memory
Mondid tracks tone, commitments, and follow-ups so every reply feels like a teammate who knows the full history.
Performance intelligence
Dashboards surface sentiment, CSAT, and resolution trends with explainability that lets managers tune the system in real time.
From zero to full autopilot in three focused sprints.
Mondid’s onboarding playbook turns disconnected knowledge into automation blueprints with guardrails. Each sprint unlocks higher autonomy while your agents stay in command.
Authenticate & connect
Securely connect shared Gmail inboxes and knowledge repositories via OAuth. Mondid maps labels, routing rules, and historical intent.
Upload playbooks
Drag and drop existing SOPs, voice guidelines, and macros. We transform them into reusable blueprints that stay synchronized.
Deploy & refine
Start assisting or fully automating conversations within minutes. Use live feedback loops and agent approvals to fine-tune responses.
Instantly fluent in the tools your team already trusts.
Mondid speaks to Gmail first, then layers in CRMs, collaboration hubs, and knowledge systems. Our API keeps your data synchronized, auditable, and never trapped in a black box.
Built for regulated industries and compliance-first teams.
Mondid ships with robust auditing, encryption, and policy enforcement. You remain the system of record—Mondid simply augments your team.
Enterprise-grade encryption
SOC2-ready encryption in transit and at rest, with customer-controlled retention policies and comprehensive audit trails.
Granular permissions
Role-based access with approval workflows ensures Mondid only acts where you grant explicit coverage.
Human-in-the-loop controls
Instant escalation paths, redaction tooling, and approval queues keep teams confidently in control of critical interactions.
Start with a guided pilot. Scale with confidence.
Choose the deployment model that matches your appetite for automation. Every engagement includes human-in-the-loop controls, analytics, and dedicated specialists.
Launch
Pilot to Autopilot
A 90-day partnership focused on automation lift, knowledge consolidation, and agent adoption.
- Assist & Autopilot modes to fit every workflow.
- Volume-based pricing that scales with satisfaction, not seats.
- White-glove onboarding with automation blueprint workshops.
Enterprise & regulated deployments
Need on-prem inference or custom infrastructure controls? Our enterprise architects will co-design deployment, redaction, and audit strategies that meet your compliance checklist. Reach out to learn more.
Learn how Mondid teams design humanoid operators.
Our experience shipping intelligent response agents for high-velocity teams distilled into actionable guides and product walkthroughs.
Resource
Help desk transformation blueprint
A tactical framework Mondid teams use to deliver human-caliber resolution with automated guardrails.
Release
Control Center 2.4
New transparency dashboards, red-team simulator, and realtime coaching for human agents.
Case study
How Proxy scaled revenue ops
Proxy automated 78% of email escalations while cutting response times from hours to under two minutes.
Teams trust Mondid when brand tone, compliance, and velocity all matter.
“Mondid agents feel like our senior team on their best day. They remember every policy nuance and still deliver warmth in every reply.”
Danielle Reed
VP Customer Experience, Northwind
“In the first week, Mondid shipped automations that would have taken our ops org months. The Gmail integration is shockingly seamless.”
Marcus Flynn
Head of Support Engineering, Octave
Your questions, answered.
How long does implementation take?
Most teams connect their inboxes, upload knowledge, and start approving Mondid responses in under an hour. Full autopilot rollouts average 10 business days.
Can Mondid stay on-brand?
Yes. We model your tone and policy guidelines from historical threads, knowledge files, and brand voice documentation. You can also impose phrase libraries and dynamic constraints.
What does a shared workflow look like?
Mondid triages and drafts responses, routing complex cases to humans with context-rich briefs. Agents can approve, edit, or reassign in seconds while the system learns from every decision.
Bring Mondid into your inboxes and watch your team shift from reactive to legendary.
Tell us about your support stack and we'll schedule a tailored walkthrough. No heavy lift—just real workflows solved in real time.